Alternatively, you can factory reset from recovery, or you may flash your default boot.img file. If you’ve installed a custom recovery, then I assume you do have some idea about flashing and restoring ROMS, you can try flashing a ROM of your choice(if available). If it comes back to fastboot, then go to recovery and wipe your device, that should do. Simple, long-press the power button to reboot it. Sorry for any inconvenience it may be caused. The following is the contact information: The following is the contact information:Īlso you can contact the local service center for help. Phone stuck at the phone cannot enter the system normally, I would like to suggest you to bring back your mobile to our service center. (bootloader) Charger screen enabled: false I don't know what to do, someone know what i can do? pls and the bootloader are locked too, and i don't find some way to unlock without the app from asus, tried to put 'fastboot oem get_unlock_ability' or 'fastboot oem unlock' but i just receive 'FAILED (remote: 'unknown command')' My zenfone ze550kl laser are stuck in fastboot mode, can't go to recovery or any thing, using the adb and fastboot i can flash boot.img, system.img etc.